13

Originally published on LinkedIn The hot topic in the Project Management world for the last several years has been Agile – you can find hundreds of webinars, books, and articles about it. Even though the original Agile Manifesto only talked about software development, many have found ways to apply those concepts and ideals to other industries and project types. For those with IT infrastructure projects, can Agile be of any help? Generally, when you apply Agile techniques to IT infrastructure

December

2017

06

Originally published on LinkedIn Starting in late 2015, we started looking into setting up a new internally-facing corporate data center in Singapore. Our needs for pretty basic collocation services with only a handful of racks – definitely a different scale compared to a hyper-scale cloud install. After some lengthy negotiations, we moved in earlier in 2017 and I wanted to share our experience for anyone planning a data center project in the region in the near future. This new data center was

December

2017

30

I am not a real developer – I only play around the edges and keep up with the basics – but I think I've found a few "truths" that project managers should use when managing development projects. I pull a lot of advice from two authors: Jeff Atwood and Joel Spolsky who had worked together on a project called Stack Exchange. Their opinions are not universally loved but I've seen internal development projects that could have been much more successful if our developers had followed these rough

November

2011

21

Back in the 1980s and 1990s, e-mail was just moving from techno-novelty to normal business tool but now everyone just expects to be able to read their e-mail 24x7, anywhere in the world, accessible from any device. It has become like getting dial tone when you pick up a phone – is just there. Even though social media appears to be displacing e-mail in general communication, all businesses will need to maintain e-mail access for their employees for the foreseeable future. E-mail systems can be

October

2011

21

Help Desk IT people are the front line people you call when you first come across a technology problem. When your computer blue screens, flakes out when you hook up a projector, or when Outlook seems to eat your e-mail. If you dig through research from Gartner, business magazines, and IT management magazines, you can find all sorts of statistics on the correct size of the IT staff for a particular type of business – and most of it is contradictory. I’ve come up with simple guide for the small

October

2011